Got questions? We’ve got answers! Explore our FAQs to learn more about how Volizer can help your hospitality business save on energy costs and streamline your operations. If you don’t find the answer you’re looking for, don’t hesitate to reach out to our friendly team for more information.
Volizer partners with leading energy providers to secure the best possible rates for your business. We analyze your energy usage and tailor solutions that maximize savings without sacrificing service quality.
Currently, Volizer services businesses in Queensland, New South Wales, and Victoria. We plan to expand to other states soon, so reach out to register your interest and stay updated.
No, your electricity will be provided by your chosen retailer. Our job is to help you secure the best deal!
In case of a power outage, contact your contracted electricity retailer as usual.
Normal usage shifts, like during peak periods or seasonal changes, are expected. If you anticipate a significant change in your electricity usage, contact our team for assistance.
We don’t currently support solar, but we might in the future. Let us know about your setup and what you’re looking to change!
Yes, we can help with gas savings. Contact our team to discuss how we can get you a better deal!
Absolutely! Larger groups often see higher savings. Contact our team to learn more about how we can help.
No, we focus exclusively on securing better energy deals for the hospitality industry.
Yes, we offer green energy options. Let us know if this is a priority for you.
Currently, we only operate in Australia, but we plan to expand internationally soon. Contact our team to stay informed about our rollout plans.
If you cancel your subscription, you will need to pay out the remaining balance of your contract.
Yes, we can help:
You can pay the exit fee with your current provider, and we’ll secure a better deal for you.
We’ll find you a better deal to start when your current contract ends.
Our tender process works with energy retailers in the wholesale market to get you the best pricing for when your contract starts. If you signed up during a period of low wholesale rates or are renewing during a high rate period, your new rate might be higher. However, our rate is likely still more competitive than going direct.
We focus on hospitality venues because our team includes former hospitality professionals who understand the industry’s challenges. High costs are a major issue, leading to many closures. Our goal is to help reduce these costs, starting with energy, so venues can focus more on what’s important to them.
We charge a subscription fee to help unlock better energy rates for hospitality businesses. Our fee is always less than your savings, ensuring that your net savings will significantly improve your bottom line.
Yes! We plan to expand our services and would love to hear your suggestions on where to focus next.
Check your agreement (usually emailed at the start of your contract) or contact your energy provider directly using the phone number on your bill to find out when your contract ends.