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Frequently Asked Questions

Got questions? We’ve got answers! Explore our FAQs to learn more about how Volizer can help your hospitality business save on energy costs and streamline your operations. If you don’t find the answer you’re looking for, don’t hesitate to reach out to our friendly team for more information.

How are you able to get me cheaper energy rates?

Volizer partners with leading energy providers to secure the best possible rates for your business. We analyze your energy usage and tailor solutions that maximize savings without sacrificing service quality.

What states does Volizer service and why?

Currently, Volizer services businesses in Queensland, New South Wales, and Victoria. We plan to expand to other states soon, so reach out to register your interest and stay updated.

Are you providing my electricity?

No, your electricity will be provided by your chosen retailer. Our job is to help you secure the best deal!

Who do I call when I have a power outage?

In case of a power outage, contact your contracted electricity retailer as usual.

Who do I call if I have billing questions?
For any billing questions, please contact your electricity retailer directly.
What happens if my electricity usage goes up or down?

Normal usage shifts, like during peak periods or seasonal changes, are expected. If you anticipate a significant change in your electricity usage, contact our team for assistance.

I have solar - can you help with this?

We don’t currently support solar, but we might in the future. Let us know about your setup and what you’re looking to change!

I have gas, can you help me save money with this?

Yes, we can help with gas savings. Contact our team to discuss how we can get you a better deal!

I’m part of a larger hospitality group, can I get a better deal?

Absolutely! Larger groups often see higher savings. Contact our team to learn more about how we can help.

Do you offer savings for residential energy plans?

No, we focus exclusively on securing better energy deals for the hospitality industry.

Do you provide green options?

Yes, we offer green energy options. Let us know if this is a priority for you.

I’m located outside of Australia, can you help my business save money on electricity?

Currently, we only operate in Australia, but we plan to expand internationally soon. Contact our team to stay informed about our rollout plans.